5-star reviews
Real customers asked at the moment they say yes.
3 / week
Automation & Ops
More 5-star reviews on autopilot. Every review answered in your voice.
Your star rating is your storefront. We wire up an honest review pipeline that asks real customers at the right moment, drafts on-brand replies to every review, and turns your Google Business Profile into a lead-generation asset. No fake reviews. Ever.
GBP optimized
Photos, posts, categories, Q&A on a weekly cadence.
Weekly cadenceAuto-reply drafted
Every review answered in your voice within 24 hours.
100% reply rateMulti-location
Franchise-ready with per-branch cadence and reporting.
Franchise-readyNegative triage
Bad reviews flagged for a human before they compound.
Guideline-checkAuto-reply drafted — approve and post in one tap.
32%of consumers want reviews from the last 2 weeks
3/wktarget review velocity
100%of reviews replied to within 24h
What's included
Everything that ships with Reputation Engine.
A living review pipeline, not a one-time push.
Review request cadence
SMS and email at the moment customers are most likely to say yes.
Auto-reply drafting
Every review gets a personalized draft reply in your brand voice for you to approve.
GBP optimization
Photos, posts, Q&A, categories — the map-pack signals Google actually weighs.
Negative-review triage
Bad reviews get flagged for a human response before they compound.
- Multi-location support (franchise-ready)
- Local citation cleanup (NAP consistency)
- Monthly ranking + review report
- Compliant with Google, Facebook, Yelp policies
How it works
Simple, tight sequence.
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01
Setup
We connect your CRM, POS, or booking system to the review pipeline.
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02
Timing
Requests fire at the perfect moment for each customer journey.
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03
Reply
Every review — good or bad — gets an on-brand draft reply within 24 hours for you to approve.
Rating as revenue
Sporadic reviews vs a working Reputation Engine
Your star rating is your storefront. In 2026 review velocity beats total count — 32 percent of consumers want reviews from the last two weeks. Here is the difference.
| Practice | Sporadic today | CodeCraft Reputation Engine |
|---|---|---|
| Review request cadence | Ad-hoc — when you remember | SMS/email at the moment customers say yes |
| Reply rate | 10 to 30 percent, when at all | 100 percent within 24 hours, on-brand voice |
| Negative review handling | Panic reply, or nothing | Flagged for a human, guideline-check when applicable |
| GBP optimization | Set-and-forget, most fields empty | Photos, posts, categories, Q&A on a weekly cadence |
| Multi-location support | Not scalable across branches | Franchise-ready with per-location cadence |
| Target velocity | — | 3 new reviews per week, sustained |
Never fake, never bought — honest requests to real customers at the right moment.
FAQ
Questions you're already asking.
Is this against Google's policies?
No. Google explicitly encourages soliciting reviews from real customers. We never buy, fake, or gate reviews behind pre-screening.
Which platforms do you grow reviews on?
Google Business Profile primarily — that is where the buyers look. We also handle Facebook, Yelp, and industry-specific platforms on request.
What about negative reviews?
They get flagged for you first. We help you respond calmly and, where the review violates guidelines, help you request removal.
Related guides
Reviews are half the equation.
The other half is being findable in the first place. Here is how to do both.
How to get Google reviews (without buying them) The moments customers actually leave a review. Google Business Profile optimization for 2026 Every field, every category, every photo — done right. Local & Maps SEO service GBP + citations + map-pack ranking as one package. The complete 2026 GTA local SEO playbook The pillar — foundation → prominence → content → measurement.